Terms and Conditions
Terms and Conditions
OVERVIEW
This website is operated by Sienna Clothing. Throughout the site, the terms “we”, “us” and “our” refer to Sienna Clothing. Sienna Clothing provides this website, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms of Service”, or “TOS”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree with all the terms and conditions of this agreement, then you should not access the website or use any services.
Any new features or tools added to the current store will also be subject to these Terms of Use. You can review the most current version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and changes to our website.
SECTION 1 - TERMS AND CONDITIONS OF ONLINE STORE
By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service, including but not limited to copyright laws.
You must not transmit any viruses, malware, or any destructive code.
A violation of any of these Terms may result in the immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and modifications to meet technical requirements. Credit card data is always encrypted during transmission across networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Sienna Clothing.
Section titles in this agreement are included for convenience only and will not limit or affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information available on this website is not accurate, complete, or current. The material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources of information.
This site may contain historical information that is not current and is provided for reference purposes only.
We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our website.
SECTION 4 - CHANGES IN SERVICES AND PRICES
Prices for our products may change without notice.
We reserve the right to modify or discontinue the Service (or any part of its content) at any time without prior notice.
We shall not be liable to you or to any third party for any price change, suspension, or discontinuation of the Service.
Conclusion of Contract
The presentation of products in our online store does not constitute a legally binding offer, but rather a non-binding product catalog. By clicking the “Buy” button, you submit a binding offer to enter into a purchase agreement. An automated email confirming receipt of your order will be sent immediately after submission. This email confirmation does not represent acceptance of the contract.
Warranty
Statutory warranty rights apply.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.
We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the product colors.
We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction.
All product descriptions and pricing may change at any time without notice.
We reserve the right to discontinue any product at any time.
All products are shipped directly to customers from our international fulfillment partners. Any applicable customs duties or import taxes are the responsibility of the customer.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same account, payment method, or billing/shipping address.
If we modify or cancel an order, we may attempt to notify you using the email address or phone number provided during checkout.
You agree to provide current, complete, and accurate purchase and account information for all transactions made in our store.
For additional details, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or authority.
You acknowledge that these tools are provided “as is” and “as available” without any warranties or endorsements.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8 - LINKS TO THIRD PARTY PROVIDERS
Certain content, products, or services available through our Service may include materials from third parties.
Third-party links on this website may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.
We are not liable for any damages or losses related to purchases or use of services from third-party websites.
Please review the policies and practices of any third-party provider before engaging in any transaction.
SECTION 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS
If you submit comments, suggestions, proposals, or other materials to us, you agree that we may use, edit, publish, distribute, and translate those materials without restriction.
We are under no obligation to:
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Maintain comments in confidence
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Pay compensation for comments
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Respond to comments
We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.
You agree that your comments will not violate any rights of third parties, including intellectual property rights.
Any additional customs duties or import fees are not included in the price and remain the responsibility of the customer.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, or availability.
We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate.
We are not obligated to update or clarify information unless required by law.
SECTION 12 - PROHIBITED USES
You are prohibited from using the website or its content:
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for unlawful purposes
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to solicit others to perform unlawful acts
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to violate international, federal, or local laws
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to infringe intellectual property rights
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to harass, abuse, insult, or discriminate
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to submit false information
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to upload viruses or malicious code
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to collect personal data of others
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to spam, phish, crawl, or scrape
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for obscene or immoral purposes
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to bypass security features
Violation of these rules may result in termination of your access to the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
You agree that your use of the Service is at your sole risk.
All products and services are provided “as is” and “as available”, without any warranties, express or implied.
In jurisdictions that do not allow the exclusion of liability for incidental or consequential damages, our liability will be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sienna Clothing and its affiliates, employees, agents, and service providers from any claim or demand arising from your violation of these Terms or applicable laws.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will still be enforceable to the maximum extent permitted by law, and the remaining provisions will remain valid.
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by either you or us.
You may terminate these Terms by notifying us that you no longer wish to use our services.
If we believe you have violated any provision of these Terms, we may terminate your access immediately without notice.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Use and any policies posted on this site constitute the entire agreement between you and Sienna Clothing and govern your use of the Service.
They supersede any prior agreements, communications, or proposals.
SECTION 18 - GOVERNING LAW
These Terms of Use and any separate agreements whereby we provide services shall be governed by and interpreted in accordance with the laws of the Netherlands.
SECTION 19 - REFUSED PACKAGES
If an order is refused at delivery or not collected from a designated pickup location, the package may be returned to our warehouse.
A $25 processing and shipping fee may be deducted from the refund to cover return shipping and administrative costs.
SECTION 20 - CHANGES TO THE TERMS OF USE
You can review the most recent version of these Terms of Use at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Use should be sent to: